How long does it take for the product to be shipped?

All products will be ready to shipped in 3-5 working days after the order is placed.

Can I customise the products?

Yes! Please see the "✨ Customising Your Order 🤩 - Instructions" option at Catalog page for more details. Please note that it could take 1-3 more working days to finish your customised product, please kindly contact me before placing any order. Thank you!❤️

What material is the product made of?

I use high quality Polymer clay from FIMO to make all the products. And they will be glazed with UV resin, which can protect the products from water, dirt etc.

Are the products durable?

All our products are coated with a UV resin coating, making them very sturdy and quite durable. However, given that they're made from Polymer clay, we recommend avoiding frequent rough handling or dropping to ensure their longevity.

What should I do if I receive a damaged product?

To ensure safe transit, we take great care in packaging our products. However, if, by any unfortunate chance, you receive a damaged item, please don't hesitate to contact us right away. We'll work together to find a solution. Thank you for your understanding!❤️

Are the product size info shown in the last slide of product images always accurate?

Due to the handmade nature of all our products, each item may exhibit slight variations. The size info indicated on the last page of the product images are approximate values and are provided only for reference purposes.